Shipping Policy

Thank you for choosing MacBe Wigs for your haircare needs. We are committed to providing you with the best products and services, including a seamless shipping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your hair products.

Shipping Destinations

MacBe Wigs currently ships to addresses within the United States and selected international destinations. If you have any questions regarding shipping to your specific location, please contact our customer support team.

Order Processing Time

  • Orders are typically processed within 1-2 business days after payment verification, excluding weekends and holidays.
  • During peak seasons or promotional periods, order processing times may be slightly longer, but we will do our best to ensure your order is shipped promptly.

Shipping Methods and Delivery Times

We offer the following shipping methods:

  1. Standard Shipping: Estimated delivery time within the United States is 5-10 business days. International delivery times may vary depending on the destination and customs clearance.

  2. Express Shipping: We also offer expedited shipping for those who need their orders sooner. Estimated delivery time for express shipping is 1-3 business days within the United States. International express shipping times may vary.

Please note that delivery times are approximate and may be subject to unforeseen delays due to weather conditions, carrier issues, or other factors beyond our control. We will provide tracking information so you can monitor the progress of your shipment.

Shipping Fees

Shipping fees are calculated based on the destination, selected shipping method, and the weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package. Please allow some time for tracking information to become available after shipment.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may apply upon arrival in your country. These charges are not included in the total cost of your order and are the responsibility of the recipient. Mac Be Wigs is not responsible for any customs-related expenses.

Order Changes and Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact our customer support team as soon as possible. Once an order has been shipped, we are unable to make any modifications.

Lost or Damaged Shipments

In the rare event that your order is lost or arrives damaged, please contact us immediately, and we will work with the shipping carrier to resolve the issue. We may require documentation, such as photographs of damaged items, to process a claim.

Contact Information

If you have any questions or concerns about our shipping policy or your specific order, please don't hesitate to contact us:

  • Email: support@macbewigs.com
  • Phone: [817-716-8565]
  • Address: [2310 Green Mere Drive, Arlington, Texas 76001]

Thank you for choosing Mac Be Wigs. We appreciate your business and strive to provide you with the best haircare products and services. Your satisfaction is our priority, and we aim to make your shopping experience as smooth as possible.

Note: This shipping policy is subject to change without notice. Please refer to the most recent version on our website for updates.